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The Spectrum of Computer Mediated Collective Action and the Collaboration Funnel

“Computer mediated collective action” is a term that was coined in the " Picturing Usenet: Mapping Computer-Mediated Collective Action ” research paper, published in 2005 and co-authored by Dr. Marc Smith , Chief Social Scientist of Telligent. Before...

Published Thu, Jun 06 2009 6:14 PM by Lawrence Liu

Filed under: Strategy, Community, Telligent, SharePoint, Analytics, Social Networking, Collaboration, Teamwork, Integration, Enterprise 2.0, Telligent Business Community

What exactly is collaboration anyway?

While the modern “ social networking ” meme (as opposed to the classic “ social network ” and “ online communities ” memes) appears to have been caught in a hype cycle , the “collaboration” meme seems to...

Published Thu, Jun 06 2009 2:14 PM by Lawrence Liu

Filed under: Community, Social Networking, Collaboration, Enterprise 2.0, Telligent Business Community

Key success factor for Enterprise 2.0: Finding new roles for middle management

Yes, I said it. And here’s why. A couple of days ago, I posted the following tweet : Disintermediation Brought to You by Lance Amstrong http://bit.ly/13umSc (by @jtwinsor ) ["Celebrity 2.0" authenticity over fakery/posery!] Then I came...

Published Tue, Jun 06 2009 1:25 PM by Lawrence Liu

Filed under: Strategy, Enterprise 2.0, Telligent Business Community

Team, Community, and Network connections are more than just "social" and definitely not the same

As I had described in a blog entry a few weeks ago, being “social” is just one aspect of the modern business life cycle . In this post, I highlight several different kinds of connections that people may have within teams, communities, and...

Published Fri, Jun 06 2009 4:13 PM by Lawrence Liu

Filed under: Strategy, Community, Telligent, Business Intelligence, Harvest Reporting Server, Analytics, Metrics, Social Computing, Social Media, Social Networking, Collaboration, Teamwork, Enterprise 2.0, Telligent Business Community

The true value of Enterprise 2.0 tools for CXOs: Understanding what the f*ck is really happening inside your company! :-)

That’s right, I said it. After seeing the recent survey of C-level execs top priorities for next 12-18 months and reading about Microsoft’s annual CEO Summit happening this week , I wonder how many CEOs and C-level execs, especially in relatively large...

Published Mon, May 05 2009 6:27 PM by Lawrence Liu

Filed under: Strategy, Corporate Culture, Harvest Reporting Server, Analytics, Social Networking, Collaboration, Teamwork, Community Server Evolution, Enterprise 2.0, Telligent Business Community

PR and marketing audiences in the modern business life cycle

Todd Defren ’s “ Audience Targeting in Social Media ” blog entry compelled me to finish my own post on the topic that’s been stuck in my Drafts folder for the past few months. In the modern business life cycle of the Web 2.0 era, people are much more...

Published Fri, May 05 2009 1:22 PM by Lawrence Liu

Filed under: Strategy, Customers, Marketing, Social Media, Enterprise 2.0, Telligent Business Community

Charting Enterprise 2.0 from 2007 to 2009, Dion Hinchcliffe style!

I don’t know if Dion gets any creative design help for the charts in his blog entries , but I always look forward to seeing them. Here are my favorites (in logical order from my perspective) that are worth at least a thousand words on my or anyone else...

Published Fri, May 05 2009 11:49 AM by Lawrence Liu

Filed under: Strategy, Corporate Culture, Social Computing, Collaboration, Enterprise 2.0, Telligent Business Community

Build your own community or go where people already are? Do both and integrate!

I just read Matt Rhode’s “ Build your own community or go where people are? Do both ” blog entry and was compelled to add to it with my own blog entry beyond just my usual retweet gesture because this issue has become an FAQ lately for...

Published Fri, May 05 2009 12:38 AM by Lawrence Liu

Filed under: Community, Social Networking, Integration, Enterprise 2.0, Telligent Business Community

How the SharePoint community evolved into a vibrant, self-sustainable "tribe"

A couple of things caught my attention during the past week. Community Self-Sustainability First, it was Joel Oleson’s “ SharePoint Community Evolution ” blog entry, which highlights some of the key reasons for why the SharePoint community...

Published Wed, May 05 2009 1:58 PM by Lawrence Liu

Filed under: Strategy, Community, SharePoint, Telligent Business Community

Being "social" is just one aspect of the modern business life cycle

Dion Hinchcliffe is spot on (as usual) in his blog entry about 12 Rules For Bringing 'Social' To Your Business , which is definitely a must-read. However, "social business" or “making a business more social” is just one aspect...

Published Fri, May 05 2009 12:48 PM by Lawrence Liu

Filed under: Strategy, Community, Presentations, Corporate Culture, Customers, Partners, Social Computing, Social Networking, Collaboration, Teamwork, Enterprise 2.0, Telligent Business Community

Integrating Facebook Connect into a Telligent powered brand community

[Yes, today is April Fool’s Day, but this is most definitely not a joke. I had thought about posting tomorrow, but this news is simply too exciting to wait even for just one more day.] Facebook is now growing so quickly (getting nearly a million...

Published Wed, Apr 04 2009 12:31 PM by Lawrence Liu

Filed under: Community, Social Networking, Facebook, Integration, Telligent Business Community

Want to know what's really happening on your intranet?

Or what your employees are really doing? Are they collaborating? Are they sharing their insights and knowledge? Are they even communicating with each other? At Telligent, we use Community Server Evolution to power our intranet (and we also have Microsoft...

Published Tue, Feb 02 2009 2:16 PM by Lawrence Liu

Filed under: Community, Harvest Reporting Server, Analytics, Collaboration, Teamwork, Community Server Evolution, Enterprise 2.0, Telligent Business Community

Can bios of my Twitter followers reveal anything about who I am?

Individually, the bios of the 1900 or so followers that I have on Twitter wouldn't reveal much about what kind of person I am or what topics I most often tweet about, but in aggregate and in the form of a word cloud (courtesy of http://tweetsheep...

Published Mon, Feb 02 2009 4:36 PM by Lawrence Liu

Filed under: Analytics, Social Networking, Visualization, Emergent Categorization, Telligent Business Community

Using topic clouds to reveal order from chaos

[Update: The title for this blog entry should be renamed to "using topic clouds to reveal order from complexity " since chaos by definition cannot have order. Thanks to @erobillard for pointing that out .] As the amount of digital and social...

Published Mon, Feb 02 2009 2:21 PM by Lawrence Liu

Filed under: Analytics, Social Media, Visualization, Emergent Categorization, Wordle, Telligent Business Community

Why is "Why?" such a challenging question to answer?

"Why?" is the most profound question that anyone can ask about anything. Here are two of my favorite answers to the question, "Why?" from the movie, The Matrix Reloaded . The Merovingian answers his rhetorical question to Morpheus...

Published Mon, Nov 11 2008 6:59 AM by Lawrence Liu

Filed under: Strategy, Community, Social Media, Telligent Business Community