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The Spectrum of Computer Mediated Collective Action and the Collaboration Funnel

“Computer mediated collective action” is a term that was coined in the " Picturing Usenet: Mapping Computer-Mediated Collective Action ” research paper, published in 2005 and co-authored by Dr. Marc Smith , Chief Social Scientist of Telligent. Before...

Published Thu, Jun 06 2009 6:14 PM by Lawrence Liu

Filed under: Strategy, Community, Telligent, SharePoint, Analytics, Social Networking, Collaboration, Teamwork, Integration, Enterprise 2.0, Telligent Business Community

What exactly is collaboration anyway?

While the modern “ social networking ” meme (as opposed to the classic “ social network ” and “ online communities ” memes) appears to have been caught in a hype cycle , the “collaboration” meme seems to...

Published Thu, Jun 06 2009 2:14 PM by Lawrence Liu

Filed under: Community, Social Networking, Collaboration, Enterprise 2.0, Telligent Business Community

Team, Community, and Network connections are more than just "social" and definitely not the same

As I had described in a blog entry a few weeks ago, being “social” is just one aspect of the modern business life cycle . In this post, I highlight several different kinds of connections that people may have within teams, communities, and...

Published Fri, Jun 06 2009 4:13 PM by Lawrence Liu

Filed under: Strategy, Community, Telligent, Business Intelligence, Harvest Reporting Server, Analytics, Metrics, Social Computing, Social Media, Social Networking, Collaboration, Teamwork, Enterprise 2.0, Telligent Business Community

Nuggets from my May 22-31 2009 tweetstream

The biggest highlight for me was the brief dialogue with Ted Murphy about how his company’s “ Sponsored Conversations ” product was just a tempting tactical cop-out for brands that don’t invest strategically in developing a community and having authentic...

Published Tue, Jun 06 2009 11:15 AM by Lawrence Liu

Filed under: Strategy, Community, Personal, Harvest Reporting Server, Analytics, Metrics, Marketing, Social Media, Social Networking, Integration, Enterprise 2.0, Twitter, Nuggets

Nuggets from my May 15-21 2009 tweetstream

Enjoy... Thu May 21 23:55:11 Orgs don't need to worry about their Corporate Reputation (http://bit.ly/4wtph4) if they simply don't treat their employees like cattle. :-) Thu May 21 23:30:32 #TED Talk: Mary Roach on 10 things you didn't know...

Published Tue, Jun 06 2009 11:14 AM by Lawrence Liu

Filed under: Strategy, Community, Customers, Analytics, Metrics, Marketing, Social Media, Social Networking, Collaboration, Integration, Enterprise 2.0, Twitter, Nuggets

My social media data flow is just like Louis Gray’s, and the importance of taking an “omni media” approach

A couple of weeks ago, Louis Gray blogged about how to “ Know and Master Your Social Media Data Flow ” and showed the following diagram: It resembles my own social media data flow with just a few slight differences: I use Diigo as my bookmarking tool...

Published Mon, Jun 06 2009 4:43 PM by Lawrence Liu

Filed under: Strategy, Social Media, Omni Media, Social Networking

The true value of Enterprise 2.0 tools for CXOs: Understanding what the f*ck is really happening inside your company! :-)

That’s right, I said it. After seeing the recent survey of C-level execs top priorities for next 12-18 months and reading about Microsoft’s annual CEO Summit happening this week , I wonder how many CEOs and C-level execs, especially in relatively large...

Published Mon, May 05 2009 6:27 PM by Lawrence Liu

Filed under: Strategy, Corporate Culture, Harvest Reporting Server, Analytics, Social Networking, Collaboration, Teamwork, Community Server Evolution, Enterprise 2.0, Telligent Business Community

Nuggets from my May 8-14 2009 tweetstream

Enjoy... Thu May 14 22:59:56 Telligent showcase: U of Chicago "Defining Wisdom" Initiative http://bit.ly/F5a4X [What is ur org using to define/capture/share wisdom? :-)] Thu May 14 22:23:20 Nugget:Community can be planned but not completely...

Published Mon, May 05 2009 1:55 AM by Lawrence Liu

Filed under: Strategy, Community, Telligent, Customers, Partners, Analysts, Analytics, Metrics, Marketing, Social Computing, Social Media, Social Networking, Collaboration, Teamwork, Facebook, Integration, Enterprise 2.0, Nuggets

Build your own community or go where people already are? Do both and integrate!

I just read Matt Rhode’s “ Build your own community or go where people are? Do both ” blog entry and was compelled to add to it with my own blog entry beyond just my usual retweet gesture because this issue has become an FAQ lately for...

Published Fri, May 05 2009 12:38 AM by Lawrence Liu

Filed under: Community, Social Networking, Integration, Enterprise 2.0, Telligent Business Community

Being "social" is just one aspect of the modern business life cycle

Dion Hinchcliffe is spot on (as usual) in his blog entry about 12 Rules For Bringing 'Social' To Your Business , which is definitely a must-read. However, "social business" or “making a business more social” is just one aspect...

Published Fri, May 05 2009 12:48 PM by Lawrence Liu

Filed under: Strategy, Community, Presentations, Corporate Culture, Customers, Partners, Social Computing, Social Networking, Collaboration, Teamwork, Enterprise 2.0, Telligent Business Community

Nuggets from my May 1-7 2009 tweetstream

Enjoy... Thu May 07 23:16:28 @stevengroves @GeorgeDearing Value of Twitter is that it can be used in many diff ways. For me, it's abt microblogging & microconvos. Thu May 07 22:32:24 Lessons Learned From The [#KFC] Great Free-Chicken Fiasco Of...

Published Thu, May 05 2009 6:43 PM by Lawrence Liu

Filed under: Strategy, Community, Corporate Culture, SharePoint, Customers, Analytics, Metrics, Marketing, Social Computing, Semantic Web, Conferences, Social Media, Social Networking, Collaboration, Facebook, Nuggets

Nuggets from my April 22-30 2009 tweetstream

Enjoy... Thu Apr 30 23:25:40 KPIs like http://ow.ly/4BDH help sales reps get2 Know fast. Better than get2 No. Sounds same but Isn't: http://ow.ly/4BDt (by @jcousineau) Thu Apr 30 23:07:00 Telligent customer showcase: Insights (http://bit.ly/ZrVM2...

Published Thu, May 05 2009 6:31 PM by Lawrence Liu

Filed under: Strategy, Community, Telligent, Corporate Culture, Customers, Partners, Competitors, Analytics, Metrics, Marketing, Social Computing, Conferences, Social Media, Social Networking, Collaboration, Teamwork, Facebook, Integration, Enterprise 2.0, Nuggets

Nuggets from my April 15-21 2009 tweetstream

Enjoy... Tue Apr 21 19:10:08 Report: Yahoo Top Search Performer On Mobile Web http://bit.ly/QZddS [Really??? Guess I'll need to give Y! Mobile another try.] Tue Apr 21 19:00:20 RT @mdurwin: RT @Incilin: Google lost $470 million last year running Youtube...

Published Thu, May 05 2009 6:01 PM by Lawrence Liu

Filed under: Strategy, Community, Analytics, Social Computing, Conferences, Social Media, Omni Media, Social Networking, Collaboration, Nuggets

Nuggets from my April 8-14 2009 tweetstream

Enjoy... Tue Apr 14 21:17:40 @jonathansander I think 50 is more realistic Dunbar# but trick is juggling diff 50 at diff times w/ consistently high relationship quotient. Tue Apr 14 19:13:12 How Mayo Clinic Uses Social Media http://ping.fm/2VkUA (via ...

Published Thu, May 05 2009 5:42 PM by Lawrence Liu

Filed under: Strategy, Community, Corporate Culture, Analytics, Metrics, Social Media, Social Networking, Integration

Nuggets from my April 1-7 2009 tweetstream

A good mix of mostly business and some personal topics. Enjoy! Tue Apr 07 20:30:00 How the Internet Got Its Rules http://bit.ly/POrRD [Link fixed. Good read. Happy 40th bday, RFC! More info at http://bit.ly/11UVY ] Tue Apr 07 20:00:07 My last fav shootouts...

Published Tue, Apr 04 2009 3:30 PM by Lawrence Liu

Filed under: Strategy, Community, Personal, Telligent, SharePoint, Customers, Partners, Analysts, Business Intelligence, Analytics, Social Computing, Conferences, Social Media, Social Networking, Collaboration, Facebook, Integration, Nuggets