LLiu's Community Zen Master Blog

The Spectrum of Computer Mediated Collective Action and the Collaboration Funnel

“Computer mediated collective action” is a term that was coined in the " Picturing Usenet: Mapping Computer-Mediated Collective Action ” research paper, published in 2005 and co-authored by Dr. Marc Smith , Chief Social Scientist of Telligent. Before...

Published Thu, Jun 11 2009 6:14 PM by Lawrence Liu

Filed under: Strategy, Community, Telligent, SharePoint, Analytics, Social Networking, Collaboration, Teamwork, Integration, Enterprise 2.0, Telligent Business Community

What exactly is collaboration anyway?

While the modern “ social networking ” meme (as opposed to the classic “ social network ” and “ online communities ” memes) appears to have been caught in a hype cycle , the “collaboration” meme seems to...

Published Thu, Jun 11 2009 2:14 PM by Lawrence Liu

Filed under: Community, Social Networking, Collaboration, Enterprise 2.0, Telligent Business Community

Key success factor for Enterprise 2.0: Finding new roles for middle management

Yes, I said it. And here’s why. A couple of days ago, I posted the following tweet : Disintermediation Brought to You by Lance Amstrong http://bit.ly/13umSc (by @jtwinsor ) ["Celebrity 2.0" authenticity over fakery/posery!] Then I came...

Published Tue, Jun 09 2009 1:25 PM by Lawrence Liu

Filed under: Strategy, Enterprise 2.0, Telligent Business Community

Team, Community, and Network connections are more than just "social" and definitely not the same

As I had described in a blog entry a few weeks ago, being “social” is just one aspect of the modern business life cycle . In this post, I highlight several different kinds of connections that people may have within teams, communities, and...

Published Fri, Jun 05 2009 4:13 PM by Lawrence Liu

Filed under: Strategy, Community, Telligent, Business Intelligence, Harvest Reporting Server, Analytics, Metrics, Social Computing, Social Media, Social Networking, Collaboration, Teamwork, Enterprise 2.0, Telligent Business Community

Wordle cloud for my May 2009 tweetstream

Well, it appears that I tweeted mostly about “Twitter,” “Socia,l” and “community” during the month of May – no big surprise there. I also mentioned my colleague, George Dearing, quite a bit. And I started using “via” and “by” rather than “RT” to reference...

Published Tue, Jun 02 2009 11:21 AM by Lawrence Liu

Filed under: Social Media, Visualization, Wordle

Nuggets from my May 22-31 2009 tweetstream

The biggest highlight for me was the brief dialogue with Ted Murphy about how his company’s “ Sponsored Conversations ” product was just a tempting tactical cop-out for brands that don’t invest strategically in developing a community and having authentic...

Published Tue, Jun 02 2009 11:15 AM by Lawrence Liu

Filed under: Strategy, Community, Personal, Harvest Reporting Server, Analytics, Metrics, Marketing, Social Media, Social Networking, Integration, Enterprise 2.0, Twitter, Nuggets

Nuggets from my May 15-21 2009 tweetstream

Enjoy... Thu May 21 23:55:11 Orgs don't need to worry about their Corporate Reputation (http://bit.ly/4wtph4) if they simply don't treat their employees like cattle. :-) Thu May 21 23:30:32 #TED Talk: Mary Roach on 10 things you didn't know...

Published Tue, Jun 02 2009 11:14 AM by Lawrence Liu

Filed under: Strategy, Community, Customers, Analytics, Metrics, Marketing, Social Media, Social Networking, Collaboration, Integration, Enterprise 2.0, Twitter, Nuggets

My social media data flow is just like Louis Gray’s, and the importance of taking an “omni media” approach

A couple of weeks ago, Louis Gray blogged about how to “ Know and Master Your Social Media Data Flow ” and showed the following diagram: It resembles my own social media data flow with just a few slight differences: I use Diigo as my bookmarking tool...

Published Mon, Jun 01 2009 4:43 PM by Lawrence Liu

Filed under: Strategy, Social Media, Omni Media, Social Networking

The true value of Enterprise 2.0 tools for CXOs: Understanding what the f*ck is really happening inside your company! :-)

That’s right, I said it. After seeing the recent survey of C-level execs top priorities for next 12-18 months and reading about Microsoft’s annual CEO Summit happening this week , I wonder how many CEOs and C-level execs, especially in relatively large...

Published Mon, May 18 2009 6:27 PM by Lawrence Liu

Filed under: Strategy, Corporate Culture, Harvest Reporting Server, Analytics, Social Networking, Collaboration, Teamwork, Community Server Evolution, Enterprise 2.0, Telligent Business Community

Why am I posting nuggets from my tweetstream on my blog? To avoid Twitter Search suckage! And you can, too!

I use Twitter both as an online journal for my thoughts, ideas, and activities and as a medium for connecting and interacting with people, who have common interests as I do. While the tweetstream and more generally “The Stream” are getting...

Published Mon, May 18 2009 4:05 PM by Lawrence Liu

Filed under: Strategy, Social Media, Omni Media, Search, Twitter

Nuggets from my May 8-14 2009 tweetstream

Enjoy... Thu May 14 22:59:56 Telligent showcase: U of Chicago "Defining Wisdom" Initiative http://bit.ly/F5a4X [What is ur org using to define/capture/share wisdom? :-)] Thu May 14 22:23:20 Nugget:Community can be planned but not completely...

Published Mon, May 18 2009 1:55 AM by Lawrence Liu

Filed under: Strategy, Community, Telligent, Customers, Partners, Analysts, Analytics, Metrics, Marketing, Social Computing, Social Media, Social Networking, Collaboration, Teamwork, Facebook, Integration, Enterprise 2.0, Nuggets

PR and marketing audiences in the modern business life cycle

Todd Defren ’s “ Audience Targeting in Social Media ” blog entry compelled me to finish my own post on the topic that’s been stuck in my Drafts folder for the past few months. In the modern business life cycle of the Web 2.0 era, people are much more...

Published Fri, May 15 2009 1:22 PM by Lawrence Liu

Filed under: Strategy, Customers, Marketing, Social Media, Enterprise 2.0, Telligent Business Community

Charting Enterprise 2.0 from 2007 to 2009, Dion Hinchcliffe style!

I don’t know if Dion gets any creative design help for the charts in his blog entries , but I always look forward to seeing them. Here are my favorites (in logical order from my perspective) that are worth at least a thousand words on my or anyone else...

Published Fri, May 15 2009 11:49 AM by Lawrence Liu

Filed under: Strategy, Corporate Culture, Social Computing, Collaboration, Enterprise 2.0, Telligent Business Community

Build your own community or go where people already are? Do both and integrate!

I just read Matt Rhode’s “ Build your own community or go where people are? Do both ” blog entry and was compelled to add to it with my own blog entry beyond just my usual retweet gesture because this issue has become an FAQ lately for...

Published Fri, May 15 2009 12:38 AM by Lawrence Liu

Filed under: Community, Social Networking, Integration, Enterprise 2.0, Telligent Business Community

How the SharePoint community evolved into a vibrant, self-sustainable "tribe"

A couple of things caught my attention during the past week. Community Self-Sustainability First, it was Joel Oleson’s “ SharePoint Community Evolution ” blog entry, which highlights some of the key reasons for why the SharePoint community...

Published Wed, May 13 2009 1:58 PM by Lawrence Liu

Filed under: Strategy, Community, SharePoint, Telligent Business Community